jilic Casino — Privacy Policy

1. Who We Are (Data Controller)

jilic ("jilic," "we," "us," "our") operates the online gaming platform accessible at jilic.club. For the purposes of this Privacy Policy, jilic is the data controller responsible for the personal data of registered players and website visitors in the Philippines.

This Privacy Policy applies to all personal data collected through the jilic website (jilic.club), the jilic mobile-optimized platform, customer support communications, and any other jilic-operated service. It does not apply to third-party websites or services that may be accessible via links from our platform.

jilic processes personal data in accordance with applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as any applicable international data protection standards.

2. Personal Data We Collect

jilic collects the following categories of personal data from players and platform users:

jilic does not collect sensitive personal information as defined under the Philippine Data Privacy Act (e.g., racial or ethnic origin, religious beliefs, health data) unless strictly required for specific responsible gaming interventions, in which case consent will be obtained separately.

3. How We Collect Your Data

jilic collects personal data through the following mechanisms:

• Direct submission: Data you provide when creating your jilic account, completing KYC verification, making deposits or withdrawal requests, contacting customer support, or responding to surveys;
• Automated collection: Technical data collected automatically as you interact with the jilic platform, including via cookies, server logs, and analytics tools;
• Payment processors: Financial data shared by GCash, Maya, BPI, BDO, UnionBank, and other payment providers when you initiate transactions on jilic;
• Identity verification partners: Identity and document verification data returned by third-party KYC service providers engaged by jilic;
• Fraud prevention services: Device fingerprinting, IP reputation, and behavioral analytics data from anti-fraud service providers;
• Publicly available sources: Publicly accessible government registers or watchlists used for anti-money laundering (AML) screening.

4. Legal Basis for Processing

jilic processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Performance of a contract: Processing necessary to register your jilic account, process transactions, and deliver gaming services you have requested;
• Legal obligation: Processing required for jilic to comply with anti-money laundering (AMLA), know-your-customer (KYC), and gaming regulatory requirements under applicable Philippine law and PAGCOR directives;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by your privacy rights;
• Consent: Processing for direct marketing communications (promotional SMS, email, and push notifications) where your opt-in consent has been obtained. You may withdraw this consent at any time via your account settings.

5. How We Use Your Personal Data

jilic uses your personal data for the following purposes:

5.1 Platform Operations

• Creating and managing your jilic account;
• Processing deposits and withdrawal requests via GCash, Maya, and banking channels;
• Verifying your identity and age (21+ requirement) through KYC procedures;
• Providing access to jilic Casino games, sports betting, sabong, and bingo services;
• Calculating and crediting bonuses, VIP rewards, and promotional offers;
• Maintaining your gaming history, session records, and responsible gaming settings.

5.2 Legal & Regulatory Compliance

• Performing anti-money laundering (AML) monitoring and reporting as required under Philippine law;
• Responding to lawful requests from PAGCOR, AMLC, and other Philippine regulatory and law enforcement authorities;
• Maintaining records of transactions and gaming activity for the periods required by applicable regulations;
• Enforcing jilic's Terms & Conditions, including self-exclusion decisions and account restrictions.

5.3 Security & Fraud Prevention

• Detecting and preventing unauthorized account access, account takeover fraud, and payment fraud;
• Identifying and investigating bonus abuse, money laundering, and other platform integrity violations;
• Monitoring login patterns and transaction behaviors for anomaly detection.

5.4 Responsible Gaming

• Monitoring gaming activity patterns to identify indicators of problem gambling;
• Enforcing player-set deposit limits, loss limits, and self-exclusion periods;
• Contacting players where responsible gaming concerns are identified, in accordance with jilic's Responsible Gaming Policy.

5.5 Communications & Marketing (with Consent)

• Sending promotional SMS, email notifications, and push alerts about jilic bonuses, new games, and tournaments — only where you have opted in;
• Sending service communications related to your jilic account (login alerts, withdrawal confirmations, KYC request notifications) — these are not marketing and cannot be opted out of while your account is active.

6. Data Sharing & Disclosure

jilic does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and on a need-to-know basis:

• Payment service providers: GCash (G-Xchange Inc.), Maya (Voyager Innovations), BPI, BDO, UnionBank, and other processors — shared only to the extent necessary to execute your requested transactions;
• KYC & identity verification providers: Third-party services engaged to perform document verification and biometric checks as part of jilic's KYC program;
• Fraud prevention & security providers: Services providing device fingerprinting, IP intelligence, and behavioral analytics to protect the platform and players;
• Regulatory authorities: PAGCOR, Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law or regulatory directive;
• Law enforcement: Philippine National Police (PNP), National Bureau of Investigation (NBI), or other competent authorities pursuant to a lawful request or court order;
• Professional advisors: Lawyers, auditors, and accountants engaged by jilic under binding confidentiality obligations;
• Platform infrastructure providers: Cloud hosting and CDN providers who process data only on jilic's behalf under data processing agreements.

7. Cookies & Tracking Technologies

jilic.club uses cookies and similar tracking technologies to operate the platform, remember your preferences, and maintain your session security. The following categories of cookies are used:

• Strictly necessary cookies: Required to operate the platform, maintain your login session, and process transactions. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your language preferences, game settings, and responsible gaming configurations to personalize your jilic experience.
• Analytics cookies: Collect anonymized data on how players navigate and use the jilic platform, helping us identify areas for improvement. Data is aggregated and not linked to individual players.
• Security cookies: Used for CSRF protection, bot detection, and anomaly detection to protect your jilic account from unauthorized access.

jilic does not use third-party advertising or tracking cookies. You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from using the jilic platform.

8. Data Retention

jilic retains personal data for the following periods:

• Account data & KYC records: For the duration of your active jilic account, plus a minimum of 5 years following account closure — as required by AML regulations and PAGCOR record-keeping requirements;
• Transaction and gaming records: Minimum 5 years from the date of the transaction, in compliance with Philippine financial record-keeping obligations;
• Customer support communications: 3 years from the date of the interaction;
• Marketing preference records: For the duration of your account, or until you withdraw consent, plus 1 year thereafter for compliance documentation;
• Technical and access logs: 12 months from creation, unless retained longer for active security investigations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where data is required for ongoing legal proceedings or regulatory investigations, retention may be extended until final resolution.

9. Data Security

jilic implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilic servers;
• Encryption at rest for all sensitive personal and financial data stored on jilic systems;
• Access controls: Strict role-based access controls ensuring that jilic staff access personal data only on a need-to-know basis;
• Two-Factor Authentication (2FA) available to all players for account login security;
• Regular security audits and penetration testing by independent security professionals;
• Incident response procedures: Defined protocols for detecting, responding to, and notifying the National Privacy Commission (NPC) and affected players of personal data breaches within the timeframes required by Philippine law.

In the event of a personal data breach affecting your rights and freedoms, jilic will notify you and the National Privacy Commission (NPC) in accordance with the Data Privacy Act of 2012 and its Implementing Rules.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by jilic:

To exercise any of these rights, contact jilic's Data Protection Officer via live chat or email at [email protected] with the subject line "Data Rights Request." We will respond within 15 business days of receiving a verifiable request.

11. Children & Minors Under 21

If you are a parent or guardian and believe that a minor has registered on the jilic platform using false age information, please contact us immediately via live chat so that the account can be closed and data removed promptly.

12. International Data Transfers

jilic's primary servers are located in data centers that comply with industry security standards. Where personal data is transferred to or processed by service providers in countries outside the Philippines (such as cloud infrastructure providers or KYC service providers), jilic ensures that such transfers are protected by appropriate safeguards, including:

• Data processing agreements incorporating standard contractual clauses or equivalent protections;
• Requirements for recipient parties to maintain security standards equivalent to those required under Philippine data protection law;
• Verification that recipient countries provide adequate levels of data protection where required.

13. Third-Party Links & Services

The jilic platform may contain references to third-party game providers, payment processors, and services. While jilic selects partners with appropriate data protection standards, this Privacy Policy does not cover the data practices of third-party entities. When you interact directly with a third-party service (such as completing a GCash transaction within their app), that party's own privacy policy governs the data you provide to them.

jilic is not responsible for the privacy practices or content of third-party services and recommends that you review their policies independently.

14. Changes to This Privacy Policy

jilic may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. Material changes will be communicated to registered players via email to the address on file and/or via a prominent notice on the jilic platform at least 7 days before taking effect.

The effective date at the top of this page indicates when the current version took effect. We encourage you to review this Privacy Policy periodically. Your continued use of the jilic platform after the effective date of an updated Privacy Policy constitutes acceptance of the revised policy.

The current version of this Privacy Policy is always accessible at jilic.club/privacy-policy.

15. Contact & Data Protection Officer

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact jilic through the following channels:

• Data Protection Officer: jilic Data Privacy Team
• Email: [email protected] (Subject: "Privacy / Data Rights")
• Live Chat: Available 24/7 on jilic.club — fastest response channel
• Support Hours: Philippine Standard Time (PHT), 24 hours a day

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jilic has not handled your personal data in accordance with the Data Privacy Act of 2012. Information about the NPC complaint process is available on the NPC's official government website.

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